Frequently Asked Questions

When do you add new pieces?

Usually once a week!

New releases will be announced over on our instagram page @brandy.snap, or sign up to our mailing list to get notified!

Do you offer returns?

We have a no return policy for change of mind. Make sure you read our best fit suggestions and our description of the items condition before purchasing. 

If you have additional questions feel free to send a direct message on instagram @brandy.snap, or send an email to hello@brandysnap.co.nz

How do I track my order?

Once your order is processed, check your emails for the tracking number and head to the courier website, and add your tracking number. 


How can I contact you?

Email on: hello@brandysnap.co.nz
Message on Instagram: @brandy.snap